What's Included
FOUNDATION: MANAGED IT SERVICES
Benefits
Predictable Expenses:
Flat rates with no hidden costs.
Boosted Productivity:
Our methods reduce downtime significantly.
Easy Scalability:
Grow your IT systems alongside your business.
Expertise on Demand:
Leverage our knowledge without extra overhead.
Full list of features and benefits
| Features/Benefits | FOUNDATION | FORTIFICATION | OPTIMIZATION |
|---|---|---|---|
| Unlimited Support | ✔ | ✔ | ✔ |
| Includes up to 2 devices per person | ✔ | ✔ | ✔ |
| Exclusive IT Methodology | ✔ | ✔ | ✔ |
| Unlimited Business Hours Support | ✔ | ✔ | ✔ |
| Unlimited After-Hours Emergency Support | ✔ | ✔ | ✔ |
| Onsite and Remote Support* | ✔ | ✔ | ✔ |
| Microsoft 365 Licenses | ✔ | ✔ | ✔ |
| 24/7 Device Monitoring | ✔ | ✔ | ✔ |
| Controlled Windows Updates | ✔ | ✔ | ✔ |
| IT Documentation Access | ✔ | ✔ | ✔ |
| Add-ons: $250 per server | ✔ | ✔ | ✔ |
| System Hardening | ✔ | ✔ | |
| Email Security | ✔ | ✔ | |
| Password Management | ✔ | ✔ | |
| Multi-factor Authentication | ✔ | ✔ | |
| Security Awareness Training | ✔ | ✔ | |
| Phishing Simulation | ✔ | ✔ | |
| Endpoint Detection & Response (EDR) | ✔ | ✔ | |
| Centralized Productivity Dashboard | ✔ | ||
| Employee Productivity Tracking | ✔ | ||
| Training Platform Access | ✔ | ||
| Computer Performance Monitoring | ✔ | ||
| Remote Access Software | ✔ | ||
| Add-ons: $20 per additional dashboard user | ✔ |